Pretty awful

D.Harris

Thailand

Reviewed: Sat, Jun 1, 2019

About National: 5.3 /10

Because we wanted to drop the car off a few hours later than pick up, National made us make a second reservation for the same day and charged double the rate of our original reservation. Come to find out after paying all the extra and spending an hour at the booth we could have cancelled everything and rebooked for 3 days instead of 2 and a separate one and spent way less. It was a really poor experience. Also because we were told and required to do it the way we did our second reservation was a nicer car but we were downgraded to the car of the first

About QEEQ: 8.0 /10

Compact | Nissan Almera or similar

2-day rental

Relevant Reviews on National Phuket International Airport

Marcia McCarthy

Thailand

5-day rental

Reviewed: Fri, Aug 23, 2019

About National: 10.0 /10

The car was new, the staff was friendly, and the process was fast. The Nissan Almera was the cheapest and performed well even on hills.

About QEEQ: 10.0 /10

Abigail Harrod

Thailand

3-day rental

Reviewed: Fri, Jul 5, 2019

About National: 10.0 /10

This is the third time renting from this company. I arrived at 4 a.m., called them, and someone came right away to complete the paperwork. Picked up the car from the parking lot across the street, and for returning, I just went to the arrival level to find a staff member. Even though there was a language barrier, there were no issues and the process was very fast.

Thailand

4-day rental

Economy | Nissan March or similar

Reviewed: Mon, Dec 16, 2019

About National: 9.3 /10

The car received was not the same model as the one we booked. I booked a nissan march but in the end got a nissan almera. The car had quite a few scratches, the audio system had some problems connecting to phone using cable.

About QEEQ: 10.0 /10