Counter staff were good, unfortunately had to wait 20 minutes outside terminal for staff member to take me to car. Drop off pick up guy was a little late because of language barrier they went to domestic terminal not international, wait 18 minutes. Still waiting for credit card holding to be returned?
I was very satisfied with this self-drive car rental experience. National Car Rental provided efficient and considerate service. When I returned the car, I mistakenly parked at the domestic departure terminal instead of the international terminal. Despite communication barriers and unfamiliarity with the roads, their staff patiently came to my location and reassured me with 'No problem'. This made the rental experience exceptionally good.
Everything was great alsrt from the picking uo spot as it was actaully a confusing walk from domestic hall.
About QEEQ:10.0/10
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Good service good car!
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