Because I arrived at 8 PM, there was no queue.

Large companies are more reliable. Demand was high, so I had to wait half an hour before getting a car.

The service of Alamo car rental company is good, no issues. However, I raised the following objections during the contract signing, which put me in a very passive position!

Overall, it's acceptable. Picking up and returning the car is quite convenient. Especially the phone service desk, as they will provide a Chinese translator if your English isn't good, and they are very patient. However, I initially booked a full-to-full fuel policy, but they gave me a full-to-empty one. I didn't notice at first, so I ended up buying a full tank for over 50 dollars. Additionally, they charged me another 9 dollars at the return, without clear reason.

Picked up the car at San Francisco Airport. The older foreign gentleman at the far-right counter aggressively pushed additional insurance fees. When I insisted on using my QEEQ order, he became visibly unhappy, which made me unhappy as well.