The staff are very patient and meticulous, they record all the old damages on the car during pickup and do the same during return. However, make sure you test the car thoroughly yourself. The wipers on the car I rented weren't working well, which is a concern during Thailand's rainy summer. Fortunately, the rental company noticed the issue with the wipers during return and didn't make a fuss. Also, since Thai people don't speak English very well, it's best to have a real-time Chinese-Thai translation app.

The car was a new Nissan, probably Sunny in our country. It had about 7,000 kilometers when we picked it up, with a backup radar and average power. Phuket has many hilly roads and with four people on board, it needed full throttle to reach 40 on slopes. The staff speaks good English and did a very thorough check when picking up the car, but just a quick round during drop-off, which is great service! We only used 3/4 of the fuel tank in 7 days and it cost 760฿ to fill up at Shell. I still recommend driving here; motorcycles are both dangerous and expose you to too much sun.

Friendly staff

Service hours are long, and the service is excellent!

There was no Chinese service. Although they promised to deliver the car to the hotel for free, we ended up taking a cab to the airport to pick it up. There were no gas stations nearby, and vehicles like the Toyota Land Cruiser and Mitsubishi Pajero use diesel, which was not mentioned beforehand. We had to search for a diesel station for a while. The car was good and the paperwork went smoothly, but communication between Zuzuche and Thai wasn't great.