Operated by Lotte Car Rental. Busy location and there was a ticketed queing system. Had to wait about 40 mins.

The QEEQ information to get the shuttle bus to Lotte is incorrect. I sent the correct details and they said that they would update. Also had to inform of change of arrival time. Service response was quick and coherent.

It would've been nicer if it stated on the paper that it was actually "Lotte" rental cat, not "Hertz." I did not know this until I called the number.

The air-conditioner wasn't cool enough & we couldn't open the door on the left side of the passenger. We spent 65,000 won on gas for a 5-day trip around the whole Jeju Island. Pretty economical on fuel consumption.

The car was quite a good deal (full protection included) because of the discount given.

Like: The car was comfortable, easy to drive. The build in gps was perfect. Everything was really good.
Dislike: It’s was very difficult to find the drop place. Small sign. The phone no. I got to put in gps didn’t match. I had to walk around the block and ask people where is that office....