Will use again great service, never again green motion.

When we arrived at the airport we discovered there was no car available to us and we have been given no notice… Not by phone and not by email. After spending an hour and a half trying to find an available car we gave up after multiple wrong numbers and green motion car rental company never bothering to pick up the phone. This is the worst experience I have ever had and would never consider using your service again and will make sure everybody knows what an awful experience this was for us.

I have had terrible experience with Green Motion. I am not sure how you are willing to work with this company. You can call them as long and as many times as you want they never answer. This trip they were closed when we arrived in Orlando. We had to book another car from Budget at the Airport. We made a booking 3 months back and we cannot get a car from this company. Miserable. At least as a courtesy they should return back the money.

I was upgraded, since my car was not available. I was forced to take their insurance. I argued and they dropped part of it, but kept the loss of use insurance, even though I refused it. The car had several scratches and my grandkids found trash in the car. Return was quick and easy.

Terrible service, they would not answer the telephone, I tried to call them for an hour (and yes at the right number). The first car they offered was a disaster, not safe for the road so I did not accept it. The second car was safe but full of damage and very dirty on the inside. It took me an hour to clean it. They would not let me rent the vehicle without purchasing additional insurance even though the car was fully insured as I did not have a credit card.

Horrible customer service at the counter. She would not let me use my own insurance, would not let me use the insurance that came with my easy car rental booking. They also did not have my car category and offered me an "upgrade". I drove over 1500 miles in the trip and the wanted me to drive a Ford Expidition (essentially a bus). That was unacceptable and they advised me they did not have any other vehicles. After over an hour at the counter, and speaking to multiple people, they finally got me an alternative. The cost of my 10 days tripled because of all of this and I was limited to what I could do on my vacation. Nothing but negative comments to say about Greenmotion and will never rent from them again.