The service at the pickup location was excellent, and the location was very accessible. The drop-off location in the city was very hard to find and had no parking signs. Moreover, it was Sunday and the staff were off duty. Frustrating!

The car was in good condition, a Volvo with just over 10,000 kilometers. The process at the store was smooth, and the location was easy to find.

Good attitude

I just handed over the rental voucher and driving license translation to pick up the car, with no upselling of additional costs. Since the Benz A-class model I booked was unavailable, they provided a diesel version of the Peugeot 5008 instead. The power was quite good and I enjoyed driving at 150 km/h on the German roads!

The store is located underground in a park, very hard to find, with unclear signs. The staff's attitude was average; they didn't even inform us that the car was on a different floor and told us to find it ourselves.