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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6037324328
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6037324328
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Rome-Sky City-Pienza-Siena-Florence-Pisa-Cinque Terre-Venice-Lake Como-Milan

Reviewed: Sat, Apr 29, 2017
About Hertz: 10.0 /10
I picked up the car at Rome Fiumicino Airport. The directions from the arrival hall to the second floor were very clear, and the counter service was quick. Self-pickup car, a brand new hybrid with only 21 kilometers. Returning the car outside Florence Airport was initially challenging as I had trouble finding it. After asking for directions, I finally found it. It wasn’t far, but the route was somewhat complex. Car return involved a simple inspection and some questions. Not sure if there will be any issues later since the pre-authorization is still pending.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz ROME FIUMICINO AP

Sandra Edison

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Reviewed: Mon, Jul 8, 2024
About Hertz: 8.0 /10
Pretty good, customer service speaks English.
About QEEQ: 8.0 /10

Meredith Flynn

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Reviewed: Fri, May 4, 2018
About Hertz: 8.0 /10
There were a lot of people in line, waited for about an hour.
About QEEQ: 10.0 /10

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Compact | Fiat 500l or similar
Reviewed: Mon, Aug 26, 2019
“Charges that can't be explained”
About Hertz: 5.7 /10
The car had PLENTY of dings and scratches, many of which I had to point out when picking the car up. They don't have unlimited mileage on our car rental, and we only found out about this after we picked up the car. When we returned the car, we had to wait about 40 minutes in line, thankfully we got to the airport early. We were happy to pay the charges, but when we received the receipt and asked our service person, they kept giving us vague answers that didn't make sense. We then went into the manager's office who then proceeded to say that in Italy, there are taxes on taxes. Okay? What does that mean? He wouldn't go on to explain any more. Just beware of hidden charges at Hertz, Dollar and the rest of the fleet, just another typical car rental shop that sends you hidden charges upon return of a vehicle.
About QEEQ: 10.0 /10

M.Barak

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Luxury Wagon | Audi A6 Avant or similar
Reviewed: Mon, Aug 12, 2019
“Terrible experience at the Italian counter.”
About Hertz: 8.7 /10
Waited for very long time at the counter. The person at the counter tried to cheat me several times: insurance, car type, price...
About QEEQ: 10.0 /10
All was good.

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Full Size Van | Fiat Talento 7Seats or similar
Reviewed: Mon, Apr 29, 2019
“Both pick-up and drop-off required going to two different locations, difficult to find and long wait”
About Hertz: 5.3 /10
Second time I used Hertz and found the service below average and the amount of time for picking up car way too long.

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