From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9736870125
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9736870125
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Hertz, Rome Fiumicino Airport Car hire

Hertz 2000+ ratings, 17 reviews

Rome, Italy

7.1 / 10 Good

Best Price Car Hire at Rome Fiumicino Airport(FCO)

Last updated on: May 2, 2024

Hertz - Rome Fiumicino Airport Information, Car hire Instructions & Policies

Store Location

L. DA VINCI AP

Telephone

0665011553

Pickup from Branch or Car Park & After Hours Pickup

The Hertz - Rome Fiumicino Airport car hire location is in terminal

You can walk to the counter of Hertz - Rome Fiumicino Airport car hire.

Rent a Car offices are located at the Domestic and International Arrival Halls, just follow the Rent a Car signs.

Return to the Store, Car Park or Key Box & After Hours Return

Please return the car to the parking lot by following the sign of Car Rental Return in the airport.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 24.4 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original Driver's License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in Italy

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 10/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 15/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 15/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 6/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Austria

Belgium

France

Germany

Luxembourg

Netherlands

Portugal

Slovenia

Spain

Show More

Austria

Belgium

France

Germany

Luxembourg

Netherlands

Portugal

Slovenia

Spain

Switzerland

Finland

Ireland

Norway

Sweden

EUR 16 per rental
Corss border to Slovenia is only allowed in Ljubjana.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100-4000 for other car models.

EUR 1900 for Fiat 500x,

EUR 1300 for Fiat Panda,Volkswagen Polo, Citroen C3 Or Similar,Vauxhall Corsa,Hyundai Hb20,Toyota Aygo,Fiat 500,I Toyota Yaris,C2 Fiat 500 Cabrio,

EUR 1500 for Punto Summer Fleet,Corsa Winter Tyres,Clio Winter Tyres,Renault Twingo,Fiat 500,

EUR 1600 for Volkswagen Golf,Mercedes Sprinter 311 Cdi,Fiat 500l,Fiat 500x,Peugeot 308,Jeep Renegade,International Mystery,Fiat 500x,Hyundai I30 Sw Or Similar,Opel Insignia,Abarth 595 Turismo,

EUR 1900 for Ds Ds3 Crossback,Renault Master 10m3,Renault Kangoo Electric-electric,Ford Custom,C4 Ford Transit Custom 8.3m3,Ford S-max,Peugeot Partner,500 Cabrio Matic,Peugeot 107 Or Similar,Fiorino 335kg 25m3,

EUR 2000 for Citroen C4 X,Crossback E Tense-electric,Renegade Plug In-hybrid,Peugeot E-208 + Navi 50 Kwh,Toyota Corolla,Bmw X2 M Sport,Volkswagen T-roc,Opel Insignia,Audi A4 Sw-diesel,Fiat 500e Bev Hb,595 K Hertz-hybrid,Standard,Volvo Xc40,Winter Tyres-diesel--4wd,Renault Trafic 9 Seats,J Opel Insignia Grand Sport,

EUR 2200 for Peugeot Traveller O Similar,

EUR 2500 for Ford Custom Disabled-diesel-4wd,Renault Espace,Kia Carnival,Tail Lift 20m3,Volvo Xc60,Mercedes Sprinter 14m3,Fiat Ducato Medio,Renault Trafic L2h1 7m³ O Similar,

EUR 3000 for Audi Q2-diesel,4x4 Winter-diesel,Iveco Daily 20m3,Volvo Xc60,Carnival 6 Seater,Alfa Romeo Tonale-hybrid--4wd,Maserati Ghibli-diesel,A6 Avant Winter-diesel,Fiat 500e,Jolly Icon E-electric,Daily 35c10 Tipper,Sbk 4x4 Winter-diesel--4wd,Maserati Levante Winter-diesel--4wd,Daily 9 12m3,

EUR 3500 for Jaguar E-pace,

EUR 4000 for Fullsize,Polestar 2-electric,Jaguar F-pace,Q8 4x4 Winter-diesel--4wd,Benz Cls Winter-diesel--4wd,Mercedes C200,Mercedes Glc Coupe-diesel--4wd,Model Y Lr-electric,Benz Gle Winter-diesel-4wd,Tron S Sport-electric-4wd,Audi A8-diesel,

EUR 1600 for Volkswagen Golf,

EUR 1600 for Mercedes Sprinter 311 Cdi,

EUR 1600 for Fiat 500l,

EUR 2000 for Citroen C4 X,

EUR 1600 for Fiat 500x,

EUR 2000 for Ds Ds3 Crossback,

EUR 1900 for Renault Master 10m3,

EUR 1600 for Peugeot 308,

EUR 1600 for Jeep Renegade,

EUR 1600 for International Mystery,

EUR 3000 for Audi Q2-diesel,

EUR 2000 for Crossback E Tense-electric,

EUR 2000 for Renegade Plug In-hybrid,

EUR 1600 for Hyundai I30 Sw Or Similar,

EUR 2500 for Ford Custom Disabled-diesel-4wd,

EUR 1300 for Fiat Panda,

EUR 1300 for Volkswagen Polo, Citroen C3 Or Similar,

EUR 1300 for Vauxhall Corsa,

EUR 1500 for Punto Summer Fleet,

EUR 1500 for Corsa Winter Tyres,

EUR 1900 for Renault Kangoo Electric-electric,

EUR 1900 for Ford Custom,

EUR 1300 for Hyundai Hb20,

EUR 1500 for Clio Winter Tyres,

EUR 4000 for Fullsize,

EUR 3000 for 4x4 Winter-diesel,

EUR 3000 for Iveco Daily 20m3,

EUR 2500 for Renault Espace,

EUR 4000 for Polestar 2-electric,

EUR 2500 for Kia Carnival,

EUR 3000 for Volvo Xc60,

EUR 2500 for Tail Lift 20m3,

EUR 3000 for Carnival 6 Seater,

EUR 2000 for Peugeot E-208 + Navi 50 Kwh,

EUR 2000 for Toyota Corolla,

EUR 2000 for Bmw X2 M Sport,

EUR 3000 for Alfa Romeo Tonale-hybrid--4wd,

EUR 2000 for Ford Kuga,

EUR 1900 for C4 Ford Transit Custom 8.3m3,

EUR 1900 for Ford S-max,

EUR 2000 for Opel Insignia,

EUR 1600 for Opel Insignia,

EUR 2000 for Jeep Compass,

EUR 2000 for Audi A4 Sw-diesel,

EUR 3000 for Maserati Ghibli-diesel,

EUR 4000 for Jaguar F-pace,

EUR 4000 for Q8 4x4 Winter-diesel--4wd,

EUR 2000 for Renault Trafic,

EUR 3000 for A6 Avant Winter-diesel,

EUR 4000 for Benz Cls Winter-diesel--4wd,

EUR 2000 for Fiat 500e Bev Hb,

EUR 1300 for Toyota Aygo,

EUR 1500 for Renault Twingo,

EUR 1900 for Peugeot Partner,

EUR 1900 for 500 Cabrio Matic,

EUR 1300 for Fiat 500,

EUR 1500 for Fiat 500,

EUR 3000 for Fiat 500e,

EUR 2000 for 595 K Hertz-hybrid,

EUR 1600 for Abarth 595 Turismo,

EUR 1300 for I Toyota Yaris,

EUR 1900 for Peugeot 107 Or Similar,

EUR 1900 for Fiorino 335kg 25m3,

EUR 3000 for Jolly Icon E-electric,

EUR 1300 for C2 Fiat 500 Cabrio,

EUR 4000 for Mercedes C200,

EUR 3000 for 4x4 Winter Tyres-electric,

EUR 2500 for Volvo Xc60,

EUR 4000 for Mercedes Glc Coupe-diesel--4wd,

EUR 3000 for Daily 35c10 Tipper,

EUR 2500 for Mercedes Sprinter 14m3,

EUR 2000 for Standard,

EUR 2000 for Volvo Xc40,

EUR 2000 for Winter Tyres-diesel--4wd,

EUR 2500 for Fiat Ducato Medio,

EUR 2000 for Renault Trafic 9 Seats,

EUR 3000 for Sbk 4x4 Winter-diesel--4wd,

EUR 4000 for Model Y Lr-electric,

EUR 4000 for Benz Gle Winter-diesel-4wd,

EUR 4000 for Tron S Sport-electric-4wd,

EUR 4000 for Audi A8-diesel,

EUR 3000 for Maserati Levante Winter-diesel--4wd,

EUR 2500 for Renault Trafic L2h1 7m³ O Similar,

EUR 3000 for Daily 9 12m3,

Theft Insurance Excess differs by car model:

EUR 2000 for Fiat Panda,Volkswagen Polo, Citroen C3 Or Similar,Vauxhall Corsa,Hyundai Hb20,Toyota Aygo,Fiat 500,I Toyota Yaris,C2 Fiat 500 Cabrio,

EUR 2000 for Punto Summer Fleet,Corsa Winter Tyres,Clio Winter Tyres,Renault Twingo,Fiat 500,

EUR 2300 for Volkswagen Golf,Mercedes Sprinter 311 Cdi,Fiat 500l,Fiat 500x,Peugeot 308,Jeep Renegade,International Mystery,Fiat 500x,Hyundai I30 Sw Or Similar,Opel Insignia,Abarth 595 Turismo,

EUR 2600 for Ds Ds3 Crossback,Renault Master 10m3,Renault Kangoo Electric-electric,Ford Custom,C4 Ford Transit Custom 8.3m3,Ford S-max,Peugeot Partner,500 Cabrio Matic,Peugeot 107 Or Similar,Fiorino 335kg 25m3,

EUR 2300 for Citroen C4 X,Crossback E Tense-electric,Renegade Plug In-hybrid,Peugeot E-208 + Navi 50 Kwh,Toyota Corolla,Bmw X2 M Sport,Volkswagen T-roc,Opel Insignia,Audi A4 Sw-diesel,Fiat 500e Bev Hb,595 K Hertz-hybrid,Standard,Volvo Xc40,Winter Tyres-diesel--4wd,Renault Trafic 9 Seats,J Opel Insignia Grand Sport,

EUR 2900 for Peugeot Traveller O Similar,

EUR 3000 for Ford Custom Disabled-diesel-4wd,Renault Espace,Kia Carnival,Tail Lift 20m3,Volvo Xc60,Mercedes Sprinter 14m3,Fiat Ducato Medio,Renault Trafic L2h1 7m³ O Similar,

EUR 3600 for Audi Q2-diesel,4x4 Winter-diesel,Iveco Daily 20m3,Volvo Xc60,Carnival 6 Seater,Alfa Romeo Tonale-hybrid--4wd,Maserati Ghibli-diesel,A6 Avant Winter-diesel,Fiat 500e,Jolly Icon E-electric,Daily 35c10 Tipper,Sbk 4x4 Winter-diesel--4wd,Maserati Levante Winter-diesel--4wd,Daily 9 12m3,

EUR 3600 for Jaguar E-pace,

EUR 4000 for Fullsize,Polestar 2-electric,Jaguar F-pace,Q8 4x4 Winter-diesel--4wd,Benz Cls Winter-diesel--4wd,Mercedes C200,Mercedes Glc Coupe-diesel--4wd,Model Y Lr-electric,Benz Gle Winter-diesel-4wd,Tron S Sport-electric-4wd,Audi A8-diesel,

EUR 2300 for Volkswagen Golf,

EUR 2300 for Mercedes Sprinter 311 Cdi,

EUR 2300 for Fiat 500l,

EUR 2300 for Citroen C4 X,

EUR 2300 for Fiat 500x,

EUR 2600 for Ds Ds3 Crossback,

EUR 2600 for Renault Master 10m3,

EUR 2300 for Peugeot 308,

EUR 2300 for Jeep Renegade,

EUR 2300 for International Mystery,

EUR 3600 for Audi Q2-diesel,

EUR 2600 for Crossback E Tense-electric,

EUR 2600 for Renegade Plug In-hybrid,

EUR 2300 for Hyundai I30 Sw Or Similar,

EUR 3000 for Ford Custom Disabled-diesel-4wd,

EUR 2000 for Fiat Panda,

EUR 2000 for Volkswagen Polo, Citroen C3 Or Similar,

EUR 2000 for Vauxhall Corsa,

EUR 2000 for Punto Summer Fleet,

EUR 2000 for Corsa Winter Tyres,

EUR 2000 for Renault Kangoo Electric-electric,

EUR 2000 for Ford Custom,

EUR 2000 for Hyundai Hb20,

EUR 2000 for Clio Winter Tyres,

EUR 4000 for Fullsize,

EUR 3600 for 4x4 Winter-diesel,

EUR 3600 for Iveco Daily 20m3,

EUR 3000 for Renault Espace,

EUR 4000 for Polestar 2-electric,

EUR 3000 for Kia Carnival,

EUR 3600 for Volvo Xc60,

EUR 3000 for Tail Lift 20m3,

EUR 3600 for Carnival 6 Seater,

EUR 2600 for Peugeot E-208 + Navi 50 Kwh,

EUR 2600 for Toyota Corolla,

EUR 2600 for Bmw X2 M Sport,

EUR 3600 for Alfa Romeo Tonale-hybrid--4wd,

EUR 2600 for Ford Kuga,

EUR 2600 for C4 Ford Transit Custom 8.3m3,

EUR 2600 for Ford S-max,

EUR 2600 for Opel Insignia,

EUR 2300 for Opel Insignia,

EUR 2600 for Jeep Compass,

EUR 2600 for Audi A4 Sw-diesel,

EUR 3600 for Maserati Ghibli-diesel,

EUR 4000 for Jaguar F-pace,

EUR 4000 for Q8 4x4 Winter-diesel--4wd,

EUR 2600 for Renault Trafic,

EUR 3000 for A6 Avant Winter-diesel,

EUR 4000 for Benz Cls Winter-diesel--4wd,

EUR 2600 for Fiat 500e Bev Hb,

EUR 2000 for Toyota Aygo,

EUR 2000 for Renault Twingo,

EUR 2600 for Peugeot Partner,

EUR 2600 for 500 Cabrio Matic,

EUR 2000 for Fiat 500,

EUR 3600 for Fiat 500e,

EUR 2600 for 595 K Hertz-hybrid,

EUR 2300 for Abarth 595 Turismo,

EUR 2000 for I Toyota Yaris,

EUR 2600 for Peugeot 107 Or Similar,

EUR 2600 for Fiorino 335kg 25m3,

EUR 3600 for Jolly Icon E-electric,

EUR 2000 for C2 Fiat 500 Cabrio,

EUR 4000 for Mercedes C200,

EUR 3000 for 4x4 Winter Tyres-electric,

EUR 3000 for Volvo Xc60,

EUR 4000 for Mercedes Glc Coupe-diesel--4wd,

EUR 3600 for Daily 35c10 Tipper,

EUR 3000 for Mercedes Sprinter 14m3,

EUR 2600 for Standard,

EUR 3000 for Volvo Xc40,

EUR 2600 for Winter Tyres-diesel--4wd,

EUR 3000 for Fiat Ducato Medio,

EUR 2600 for Renault Trafic 9 Seats,

EUR 3000 for Sbk 4x4 Winter-diesel--4wd,

EUR 4000 for Model Y Lr-electric,

EUR 4000 for Benz Gle Winter-diesel-4wd,

EUR 4000 for Tron S Sport-electric-4wd,

EUR 4000 for Audi A8-diesel,

EUR 3600 for Maserati Levante Winter-diesel--4wd,

EUR 3000 for Renault Trafic L2h1 7m³ O Similar,

EUR 3600 for Daily 9 12m3,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Rome Fiumicino Airport

28.5 km from Rome Ciampino Airport

Railway Stations

19.9 km from Roma Trastevere Station

20.3 km from Roma San Pietro Station

21.4 km from Roma Ostiense

Hotels

13.7 km from Sheraton Parco de' Medici Rome Hotel

22.3 km from Colonna Palace Hotel

28.3 km from Hotel Artis

Other Landmarks

22.3 km from Piazza Venezia

22.8 km from Piazza Di Spagna

25.1 km from Appia Antica

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 41.799887 12.246238

Check out this.

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Location Images

Guest Reviews

Total points: 7.1 / 10 Good

  • Vehicle condition: 7.2
  • Vehicle cleanliness: 7.6
  • Spaciousness: 8.3
  • Counter staff: 5.1
  • Pick-up location: 6.8
  • Drop-off location: 7.2
  • Pick-up time: over 60 mins
  • Drop-off time: 0-10 mins
  • A.Simcox

    Rome

    5.3 /10 Average

    Reviewed: Sunday, May 5, 2024

    Hertz wouldn’t rent to me. I contacted them ahead of time to see if they would accept my temporary license and they said they would. Upon arrival they told me they wouldn’t accept it and so they couldn’t rent to me. I ended up renting from a different company.
    Read More >
  • Anonymous

    Rome

    5.3 /10 Average

    Reviewed: Sunday, May 5, 2024

    Second time I used Hertz and found the service below average and the amount of time for picking up car way too long.
    Read More >
  • J.Bossu

    Rome

    7 /10 Good

    Reviewed: Sunday, May 5, 2024

    Aucune explication de la part de la dame au comptoir lors du retrait du véhicule et même remarque pour le personnel à la réception... On se sent un peu seul avec eux...
    Read More >
  • Raj M

    Rome

    5.7 /10 Average

    Reviewed: Sunday, May 5, 2024

    The car wasnt in the greatest shape. The pick up took inordinately long and had me visiting multiple desks! Also, I paid extra for a GPS system (that turned out to be inbuilt) in the car but had not been updated! It kept on misdirecting me and I had to use google maps on my phone
    Read More >
  • Ed

    Rome

    7.7 /10 Good

    Reviewed: Sunday, May 5, 2024

    Ticket system at the desk had run out of paper leaving numerous customers confused about how to queue. Staff didn’t seem particularly interested in resolving the problem. Once being served, I was processed quickly and efficiently.
    Read More >
  • G.Burns

    Rome

    9 /10 Excellent

    Reviewed: Sunday, May 5, 2024

    They added €130 onto total bill for fuel/refuelling cost which would be refunded if brought back full. Car was full but the return staff charged anyway as he ‘forgot’ to confirm that car was brought back full on electronic form. Only sorted because I pointed out the extra charge. It was obvious this ‘mistake’ happens a lot
    Read More >
  • M.Barak

    Rome

    8.7 /10 Very good

    Reviewed: Sunday, May 5, 2024

    Waited for very long time at the counter. The person at the counter tried to cheat me several times: insurance, car type, price...
    Read More >
  • Anonymous

    Rome

    2.7 /10 Poor

    Reviewed: Sunday, May 5, 2024

    Staff at counter was very rude at drop off. Staff at pickup were dismissive and not helpful. Forced car on us we did not want or book. They tried to up sell us to get what we had originally booked. Horrible hertz.
    Read More >
  • Anonymous

    Rome

    5.7 /10 Average

    Reviewed: Sunday, May 5, 2024

    The car had PLENTY of dings and scratches, many of which I had to point out when picking the car up. They don't have unlimited mileage on our car rental, and we only found out about this after we picked up the car. When we returned the car, we had to wait about 40 minutes in line, thankfully we got to the airport early. We were happy to pay the charges, but when we received the receipt and asked our service person, they kept giving us vague answers that didn't make sense. We then went into the manager's office who then proceeded to say that in Italy, there are taxes on taxes. Okay? What does that mean? He wouldn't go on to explain any more. Just beware of hidden charges at Hertz, Dollar and the rest of the fleet, just another typical car rental shop that sends you hidden charges upon return of a vehicle.
    Read More >
  • Z.Allon

    Rome

    6.7 /10 Average

    Reviewed: Sunday, May 5, 2024

    The car wasn’t very clean, with some noises here and the there.
    Read More >
  • p.lounder

    Rome

    7.7 /10 Good

    Reviewed: Sunday, May 5, 2024

    Wait for picking up car was 2 1/2 hours It was busy but lacked systemisation.
    Read More >
  • T.Cheung

    Rome

    4.7 /10 Average

    Reviewed: Sunday, May 5, 2024

    A long waiting time for getting to the counter about 45minutes and the car cannot allow driver under 30 my Son 27 cannot drive then we need to change to a very high miles, searched, bad cleaning Opel Insigna but the cost is the same as my booking, ever had such bad conditions rental car before, will never use Hertz car rental in the future !
    Read More >
  • Serge

    Rome

    9 /10 Excellent

    Reviewed: Sunday, May 5, 2024

    Extra charges from card after booking is end.
    Read More >
  • H.Fry

    Rome

    7.3 /10 Good

    Reviewed: Sunday, May 5, 2024

    It was terrible picking up the car. When we arrived at 10pm with pregnant wife and 2 under 4 it made no difference and we were 26th in the queue with the car rental place closing at 12pm. How can they not see that they would need more than 2 staff working. People were going crazy. We ended up having to spent £550 to get a car!
    Read More >
  • JT00187

    Rome

    8.3 /10 Very good

    Reviewed: Sunday, May 5, 2024

    It took a while to complete paperwork thus time. I’m not sure why as Zi am a Gold member and have rented from this office 4 times in the last 6 months. The car they finally gave me was not the category I rented and much larger than I wanted. I had to change it in the garage and had to wait again for a smaller car. All in all, it was a very long process to rent a car for a day.
    Read More >
  • C.SHEN

    Rome

    10 /10 Excellent

    Reviewed: Sunday, May 5, 2024

    Good service and the staffs are very friendly!
    Read More >
  • Anonymous

    Rome

    10 /10 Excellent

    Reviewed: Sunday, May 5, 2024

    Your system didn't inform Hertz about the last minute price reduction, so it took almost an hour to get the right price.
    Read More >
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