I wanted to rent a car with a spacious backseat that could fit three 24-inch suitcases, so I specifically chose a Volkswagen Golf. However, when I arrived at the rental office, there were only two Indian staff members with very average attitudes, and they said only the CHR was available. If I wanted another model, I would have to wait, but they couldn't say how long. Because I was in a hurry to leave, I reluctantly accepted. The next day, I contacted the rental platform to request a vehicle change, but after two days, they still couldn't reach the rental office. Extremely disappointed with the German rental company.

Waited 45 minutes in line to pick up the car.

Pickup and return were very convenient.

Very satisfied with the service and the condition of the car.

The service is consistently good, but time was tight and I didn't thoroughly review the Super Cover insurance. Everything else was great.