Booked through QEEQ platform, applied for a translation in advance, and bought full insurance. At the counter, they only charged a 1-dollar deposit. Reserved a Toyota Corolla, but it wasn't available at pickup. The staff casually pointed to a nearby Hyundai Venue, which was new, and there was no extra charge, so we took it. Full tank on pickup and return. Noticed a scratch on the right door at pickup, took photos according to the guidelines. Return was smooth with clear signage. Rented for 3 days to visit Banff; couldn't make it to Jasper due to the wildfire.

The return process was very quick.

The wait was too long, and there were errors

Very friendly, good car

Alamo should be a cost-effective car rental company. This time it seemed like there were more people in line at Alamo compared to other companies. It was supposed to be a Ford Explorer or similar vehicle, but we got a Ford Edge instead. Although it seemed a bit smaller, it was still fine. It was a new car and more than enough for two adults and a child. Picking up and returning the car was very convenient, right across from the Calgary airport terminal.