Hertz PALERMO AP Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Robin Darwin

Italy

Reviewed: Sat, May 6, 2017

About Hertz: 8.0 /10

The lady at the store was very friendly and specifically suggested a route for our return to make it easier to refuel before dropping off the car. She also pointed out that since we had already purchased full insurance through QEEQ, we didn't need to buy any additional coverage. The staff was very polite during the car exchange, the whole process was smooth, and there were no issues.

1 days rental

Relevant Reviews on Hertz PALERMO AP

Uriah Hemingway

Italy

1 days rental

Reviewed: Sat, Aug 17, 2019

About Hertz: 8.0 /10

Overall, it was okay, but I had to wait a while to pick up the car; the process was too slow. The paperwork was done inside the airport, but the car pick-up was in an external parking lot. Couldn't they clearly mark pick-up and drop-off points? Also, the car they gave me was much lower in class compared to my reservation, especially in terms of engine power. Not sure if it was QEEQ's issue or Hertz's, but they downgraded my car without informing me.

Richard Clement

Italy

1 days rental

Reviewed: Sat, Jan 18, 2020

About Hertz: 8.0 /10

Great service

Olivia Jeremiah

Italy

1 days rental

Reviewed: Fri, Oct 8, 2021

About Hertz: 10.0 /10

The car rental company was Hertz. Everything was excellent with no additional purchases recommended. The car was in great condition, with less than 10,000 kilometers, and the interior was almost brand new.

About QEEQ: 10.0 /10