The service attitude was quite good, and the process was clear and simple. However, the waiting time at the airport was quite long. Since their store is outside the airport, they don't have a shuttle bus, but call an Uber to pick us up. We ended up waiting for 40 minutes at the designated Uber pick-up location at the airport. It might be because the Uber driver was not familiar with the airport's layout. I saw another family arrive at the Uber pick-up after us but got picked up by Uber and taken to the store before us.

good

Like: lovely staff, manners plus, and so polite, nice to see such young people with these attributes.

Like: Car share is good.
Dislike: The car we had was fairly old and manual. I wasn’t aware of this when booking.

Like: Affordable, reliable and efficient vehicle, friendly and helpful staff.