Good. The car has good safety features, including lane keeping, cruise control, rear cross-traffic alert, and a backup camera.

Overall average

The additional driver didn't have a credit card, and they wouldn't let us pick up the car at the airport. Later, we managed to use my credit card at a city office. It was a bit troublesome.

Excellent experience

Returning the car with Avis was pretty easy. Sometimes, if you rent from younger staff, they might suggest upgrades. For an extra $10 a day, I upgraded to a GMC YUKON, which was worth it. But occasionally, you get an older staff member who doesn't offer upgrades and lacks knowledge. They equated a Ford Expedition with a Chevrolet Tahoe, which is clearly smaller. While the Expedition handles better, if handling was my priority, I wouldn’t rent the largest car. The office staff were generally friendly, but the Mexican or Asian staff inspecting cars at the parking lot were quite arrogant. Definitely a bad experience. Why put on airs when you're just inspecting cars? I will never rent from Avis again. Most expensive, yet the service isn't that good!