The process is very convenient.

There are plenty of staff at the airport counter, so despite the number of renters, I didn't have to wait long. Returning the car was easy with the airport signs, and staff were available immediately upon arrival. Everything went smoothly. Due to a change in my trip, I extended the rental by two days with a quick phone call. The service was good.

Very convenient. After picking up the luggage, you complete the formalities on the B1 floor and walk to the parking lot to pick up the car, which took less than half an hour. Although we arrived late and the reserved CTS was unavailable, there was a BMW 328i in excellent condition with only 9000 miles!

I loved the Ford Fiesta - it was comfortable and clean. Easier to operate a/c and radio than previous rentals.

I didn’t use price drop

Excellent and quick service -no queue which was a bonus after the long ,long delays in getting through passport checks. A good selection of vans to choose from . Booked full to full but changed at desk to return empty- probably cost me as you forget fuel is so cheap in USA. I also took a child seat at desk and fact I had paid for a 15 seater van with 8 passengers just felt it a bit of a rip off having to pay for just one child seat.

Booking worked fine with no issues at ell