We arrived at the domestic terminal and saw a lot of car rental companies outside, but no Yeaway, haha. We had to walk a big circle to the international terminal. In the end, we spent a lot of time because we didn't have an international credit card, so we had to cancel the car and rent from another company nearby at a similar price, which didn't require an international credit card and took a deposit of 3000 Thai Baht. We will never rent a car in advance again; renting on the spot is so convenient. The prices are similar. Besides, the website is terrible, only the customer service is worth praising!
Very noticeable when exiting the airport, the process was fast, the car was already started and had the AC on waiting outside. This whole process gets a perfect score.
The service was excellent. They clearly explained all the issues with the car, and the pickup document was very well marked. All questions were answered patiently, no waiting, quick pickup.
It was a very smooth car rental experience. Although the battery died because I forgot to turn off the overhead light, the insurance company quickly provided free roadside assistance. Later, a motorcycle grazed the car leaving a small scratch, but there were no issues. I'm just puzzled why there was still a faint smell of durian in the trunk despite it being well-packed, almost resulting in a 5000 baht fine.
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