Airport - Phuket

Len Carter

Thailand

Reviewed: Sun, Oct 8, 2017

About Hertz: 10.0 /10

The car model was exactly as requested (unlike many companies that always provide 'similar models'), and the vehicle was in great condition. Arrived at dawn, and both the store staff and the car delivery personnel were very friendly. The pick-up and drop-off instructions were very clear, but communication requires English. Big company, you get what you pay for!

About QEEQ: 8.0 /10

1 days rental

Relevant Reviews on Hertz PHUKET AIRPORT

Myron Hewlett

Thailand

1 days rental

Reviewed: Tue, Feb 20, 2024

About Hertz: 10.0 /10

Excellent

About QEEQ: 10.0 /10

Prudence Kennan

Thailand

1 days rental

Reviewed: Wed, Mar 20, 2024

About Hertz: 10.0 /10

Very satisfied

About QEEQ: 10.0 /10

Carr Marshall

Thailand

1 days rental

Reviewed: Sun, Oct 15, 2017

“8-day Boring Roam in Phuket.”

About Hertz: 6.0 /10

Picking up the car was quite a hassle. The sedan I booked was not available, so they gave me a hatchback instead. I had to wait from 2:30 AM to 5:00 AM to finally get the car. The company's counter is opposite Gate 4 at the International Terminal, but the staff sleep at night. Sometimes they don't answer the phone; you need to knock on the door behind the counter to wake them up. Don't follow the map to the Domestic Terminal; its counter closes at 7 PM. Also, the pick-up is by the roadside 7-11 outside the International Terminal. If no one is there, don't wait; go directly to the counter and ask them to call someone out. The 3 stars come from the return service - dropping the car at the airport only took 5 minutes. Additionally, the deposit was refunded quickly, within a week.