Very satisfied

Picking up the car was quite fast. The staff didn't push any hard sells, and the guide was friendly and very helpful.

You can input the information yourself on the self-service machine, swipe your credit card, and go pick up the car. It's very fast.

The receptionist noticed our luggage and suggested upgrading the vehicle for an additional charge. After some negotiation, we agreed to pay an extra 300 dollars. When we saw the Chevrolet in the garage, it looked as big as a tank, which shocked us. With the help of the garage staff, we switched to a smaller Ford Explorer of the same class. Although it's an SUV, it felt a bit underpowered on inclines.

Had a free upgrade at the counter, which made the experience much better than expected.

Easy to use, single price upfront, price drop protector, excellent platform with speedy searches. I will be a returning customer.