Christchurch-Dunedin-Queenstown-Wanaka-Lake Tekapo-Christchurch

The car was very new, the hybrid was fuel-efficient, it had a rearview camera, a steering wheel lock, and the staff answered all questions.

Renting and returning the car was super convenient, communication was seamless, point-to-point service, and the car was in good condition. Highly recommended!

The service during pickup was fine, but during return, we encountered a Chinese girl for the car inspection who didn't say a word throughout. After dropping us off at the airport, she didn't help with the luggage, which was okay, but she didn't say anything or get out of the car. She didn't even greet us. The basic service was not met, very different from our experience in Auckland. Please improve, thank you.

Perfect

The staff were lovely and even offered us an umbrella to keep in the car as rain was forecast. The Mercedes car we booked was involved in an accident a couple of days before we arrived but we were notified in advance and adequate replacement was provided with fuel included. It was refreshing not to deal with the big corporate rental companies.