The wait time was very long, the service efficiency was poor, they kept trying to upsell other car types and insurance. They didn't even carefully check our order. We requested an automatic car but were given a manual one! Staff at the location were unfamiliar with the car's features, and the GPS was extremely difficult to use and essentially useless!
“Beware of europcar car sizes will try and give you a smaller car than you booked”
About Europcar:6.0/10
Try to give me a smaller car than I booked and were only interested in selling me an upgrade. Took nearly an hour of arguing to get a car big enough. Terrible customer service
It will be brilliant if you have the hours rate for the late drop off. 2 hours extra cost for me the same like a hole day.
About QEEQ:10.0/10
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