The staff was 15 minutes late to pick us up, didn't apologize, and only half-lowered the window to talk. She seemed indifferent as if we owed her money. Communication through WeChat was also indifferent, but she was very proactive when it came to charging the card.
I forgot my driver's license, which was extremely embarrassing. Fortunately, aucar was understanding and rented us the car; otherwise, we would have been stranded.
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