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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5879381327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5879381327
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Reviewed: Tue, Apr 9, 2019
About Europcar: 2.0 /10
Terrible car rental experience. Because of my poor English skills, I chose to rent through the platform. When I arrived, an Italian man at the front desk asked for a deposit of over 800 euros. I called customer service, and they said this amount was normal. In the end, an additional fee of over 2000 euros was charged, including insurance, vehicle upgrade, and some inexplicable charges that the platform cannot currently verify. Throughout the process, the Italian man at the front desk never asked if we needed these services! This is a scam rental company. Because of our poor English, we couldn't understand the contract at all. I believe they took advantage of this to cheat us. I advise everyone not to choose this rental company.

Relevant Reviews on Europcar ROME TERMINI RAILWAY STATION

June MacMillan

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Reviewed: Mon, Jul 1, 2024
About Europcar: 10.0 /10
Overall satisfied. Initially, the provided car didn't meet our rental requirements, but we got a suitable replacement after requesting.
About QEEQ: 10.0 /10

Mortimer Adams

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Reviewed: Sat, Jun 15, 2019
“Traveling Around Italy”
About Europcar: 2.0 /10
The front desk staff's English was very poor, making communication difficult

Cecil Cronin

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Reviewed: Sat, Oct 15, 2016
“From Rome to Florence, all on the highway, but taking the mountain roads to some small towns in Tusc”
About Europcar: 4.0 /10
There were many people handling the rental process, queued for an hour. We reserved two cars, one Passat wagon was replaced with a Golf wagon, and the tank wasn't full. The parking lot was over 300 meters away, we had to walk there ourselves, no guidance provided, not very satisfactory.

Cornelia Palmer

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Reviewed: Sat, Oct 8, 2016
“Picked up the car in Rome, traveled through Tuscany, Florence, Venice, and returned it in Milan”
About Europcar: 6.0 /10
There seem to be a lot of locations
About QEEQ: 10.0 /10

Sally Austin

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Reviewed: Wed, Jun 17, 2015
About Europcar: 2.0 /10
Bad temper, bad service, horrible encounter, overcharge, irrational. Did not provide the booked car, also charged for a free item! Scolded by the staff with no respect shown. Seems like because I am Chinese, they look down on me! Racism! Horrible!
About QEEQ: 10.0 /10

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