“ended up paying more then double for the car in random fees.”
About Europcar:9.0/10
car was paid for prior to pickup. the lady at the counter told me it was 14€ per day for extra insurance but then ended up charging my card 35€ per day. there is also an additional charge for roadside assistance which i did not ask for but they placed in my bill. They also charged 169$ CAD to my card and i cannot find out what this charge is for since the car was paid for prior to pickup.
I made reservation on Audi Q2 automatic car because we travel with two children and we need large boot space for stroller. But Europecar gave us jeep renegade with smaller boot. Also its very non effective car. I don't think its same class cars at all.
They didn’t give me same car booked by me I booked q8 and got E class car how come they said you did not book car from europcar so they can’t help me to get same car asked to talk Qeeq
During the trip, the car needed more AdBlue, so I bought and refilled it myself. When returning the car, I explained the situation to the counter and requested reimbursement. The staff asked me to email customer service with the details. Using the email provided by the counter staff, I contacted customer service and provided the receipt. Within a week, I received a refund of 28 euros.
The rental company is Eurocar, and the staff are quite nice. However, they didn't anticipate that registering for a charging app would be difficult for foreigners. They didn't inform us in advance and didn't provide multiple app options. The two official apps they recommended could not be registered.
We had booked Mercedes GLA and when we went there we were told that the car is not available however I believe that easyrentcar confirmed booking after checking availability with them. We were given Jeep. The condition of the tyres was terrible and one of the rear tyre was completely worn out due to which car wasn’t that smooth on the road. We complained to the company and he acted like he doesn’t know anything and said this is company car and they should check it.
The car had previous damage, and no one inspected it when I picked it up. Fortunately, I took a video, so I avoided an insurance trap when returning the car.
The Florence drop-off location is on the edge of the ZTL zone, making it very difficult to find. We spent over an hour circling around because it's at the edge of the ZTL zone. In the end, we had no choice but to park the car outside, walk to the rental store to confirm the driving route, go back out, and drive the car in. This caused us to drop the car off half an hour late and we were charged for an extra day. Overall, a very poor experience.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
Candice Newman
-
-
-
-
View more >Keith Reynolds
-
-
-
-
View more >Raymond Moulton
-
-
-
-
View more >Isaac Leigh
-
-
-
-
View more >-
-
-
-
View more >M.Fradis
-
-
-
-
View more >D.Sharma
-
-
-
-
View more >Jill Morrison
-
-
-
-
View more >Noel Ackerman(n)
-
-
-
-
View more >Stan Saroyan
-
-
-
-
View more >Carol Hamlet
-
-
-
-
View more >Adnan Nawaz
-
-
-
-
View more >Isabel Jim
-
-
-
-
View more >Jesse Lamb
-
-
-
-
View more >Yvonne Carllyle
-
-
-
-
View more >June MacMillan
-
-
-
-
View more >Phoenix Barnard
-
-
-
-
View more >Lucy Sweet
-
-
-
-
View more >Alan Harry
-
-
-
-
View more >-
-
-
-
View more >Car hire Brands Ranked In Rome
Pay for Car Rentals with Crypto