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Live chat Email us Service Code: 5712701331
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5712701331
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Reviewed: Tue, Aug 7, 2018
About Hertz: 6.0 /10
They keep trying to sell additional insurance and push for upgrading to more expensive cars. The staff, especially the Indian people, assume that Chinese people are easily fooled and have lots of money. They even try to scare you by saying the insurance doesn't cover certain things. Does booking through Zuzuche make you more prone to being misled? Next time, I'll rent directly from the car rental company.

Relevant Reviews on Hertz VANCOUVER INTL AP

Jared Swift

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Reviewed: Thu, Jun 20, 2024
About Hertz: 8.0 /10
Satisfied
About QEEQ: 10.0 /10

Josephine Chaucer

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Reviewed: Wed, Jul 10, 2019
“Vancouver - Kelowna - Golden - Banff - Jasper - Sun Peaks - Vancouver”
About Hertz: 10.0 /10
Smooth and efficient pickup and drop-off process, reliable service.
About QEEQ: 10.0 /10

Blanche Richard

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Reviewed: Sat, Oct 27, 2018
About Hertz: 2.0 /10
An African American insisted on an international driving permit, saying it was mandatory to rent a car. Chinese and Hong Kong licenses were not accepted. I requested a different service representative, but he refused. Finally, a Caucasian woman intervened and reproached him before allowing the rental.

Elizabeth Longfellow

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Reviewed: Sat, Aug 25, 2018
“Vancouver-Kamloops-Jasper-Banff-Calgary-Kananaskis-Livingston-Yellowstone National Park-Grand Teton”
About Hertz: 4.0 /10
Front desk service was very poor. They tried to give me a car with a broken rearview mirror, then pushed a lower-quality Nissan. There were charges not mentioned by the car rental company, and contacting the rental customer service was difficult and unhelpful.

Blanche Richard

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Reviewed: Sun, Oct 9, 2016
About Hertz: 2.0 /10
The service was very poor, with a lot of upselling for upgrades and extra insurance (even though I stated I had already purchased full coverage, the female Chinese receptionist continued to push insurance). Overall, I will not rent from Hertz again.

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