San Francisco - San Jose - Monterey - Morro Bay - Las Vegas - Palm Springs - San Diego - Los Angeles

Pickup and drop-off were very convenient, and the staff was very friendly and nice. Great value for the price.

Very satisfied

This car rental company is terrible with numerous hidden charges. I had a very bad experience this time. It's better to stick with well-known companies like Avis or Hertz.

I rented a SUBURBAN but got a GMC, both large American SUVs. The cars were new and fully equipped. Unfortunately, no one was there to show me the features when I picked up the car, so I had to figure everything out myself. Some functions might remain unclear. The return staff were not very friendly or proactive.

During the rental period with this company, some toll fees were not settled through the rental company but were instead billed to the address on the driver's license by the toll department. We incurred a toll fee of just over $3, which the rental company did not settle for us. The bill was sent to an address in our home country that we do not frequently stay at. Each time the toll department sent the bill, it added additional fines, and by the time we saw it, the fine had increased to $100. We resolved this by negotiating via email with the U.S. toll department, which finally waived the fines. This kind of issue does not happen with other large rental companies and is very prone to causing problems.