1. We booked a Jeep, but we were given a Japanese car. 2. The Chinese representative had a bad attitude and argued with the customer about the fuel issue. The car was not above F when we picked it up, but they insisted it had to be above F when we returned it. We had to refuel at 10 PM.
You can never get the car you booked . There are always another kind of car instead of the car you booked on the web. But you can’t complain as they mentioned they car provide similar cars
Waiting time from airport to be picked up took fair bit of time. Vehicle condition was good and clean. Rent agreement paper work process didn't take a long time. Pre-authorization fee was bit high, could dropped down to attract more customers.
About QEEQ:8.0/10
Easyrentcars.com website was pretty easy to navigate through. Some of the information related to payment terms and conditions were bit confusing and unclear. Overall service is satisfying and good customer service provided.
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