In London City

The staff did not have the car we booked or similar and gave us a smaller car and made us pay more to get one that would fit. That did not charge the qeeq prices or the prices on their website but a lot more

Need better communications with the Alamo people as we got sarcastic comments about not booking direct.

Pretty good. I picked up the car on the second day from a location just 10 minutes away from my hotel. The process was simple; I only needed a credit card and driver's license. They also asked for a translated copy of my driver's license. Overall, it was a good experience.

Satisfied

Enterprise is more reasonable since they won't charge you for slightly less fuel when returning the car. Alamo, however, charges you unless the tank is full. It's practically impossible to return the car with a completely full tank after driving to the drop-off location.

The service at pick up and drop off was exemplary. Staff were very helpful.

Good price. Price drop guarantee is a bonus. Excellent service.