The service attitude at the store was pretty good, there were no upsells, and there was no waiting in line. However, we were very dissatisfied with the handling of the accident aftermath. The accident was entirely the other party's fault, yet they still charged us £1500 when returning the car. It's been over three months since we returned home and we have yet to get our money back, with the excuse that the other party’s insurance has not compensated them.

The car provided did not match the photos. Upon arrival, I found that the car arranged was not a Renault, but a smaller model, which was completely inadequate. I had to pay extra to choose another car.

The service is standard and enthusiastic, and both pick-up and return of the car are very quick and convenient.

The car had low tire pressure and a weak car key battery, which required local repairs and wasted a day. Overall, the experience was just average.

The car i was given was a Jaguar XE. M, it was ok, it had really good features inside the car, but it was really juicy. I think the car has not been given a service. Also the car was dirty inside and out. But Monika at Alamo was amazing and her customer service was excellent.