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Live chat Email us Service Code: 9263657184
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9263657184
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Reviewed: Tue, Oct 9, 2018
About Hertz: 4.0 /10
This was the worst car rental experience I've had in many years. They gave us a car that already had scratches. Thankfully, we had full insurance and took photos when we picked up the car. We returned the car in Salzburg, and the rental company staff there asked for a damage report from when we rented the car. No one had given us or reminded us to take such a report earlier, but they said it was fine since we had full insurance and we wouldn't need to pay extra. In the end, we found out they charged us an additional 140 euros, and we have no idea what for. We contacted the rental car service to inquire. It's been over a week now, and we still haven't received a response. Very dissatisfied.

Relevant Reviews on Hertz Munich Airport

Drew Berkeley

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Reviewed: Fri, May 25, 2018
About Hertz: 6.0 /10
I took a number, but when it was my turn, they skipped me. Unbelievable...

Eli Buck

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Reviewed: Wed, Nov 16, 2016
“The Beauty of Northern Italy's Mountains, Impossible to Reach Without a Car”
About Hertz: 8.0 /10
Munich branch is large and professional. Even though the car had a small issue, it was replaced and upgraded to a better model. Great service.
About QEEQ: 10.0 /10

Julian Kennedy

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Reviewed: Tue, Oct 24, 2017
“Munich, Neuschwanstein Castle, Meersburg, Hohenzollern Castle, Rothenburg, Bamberg, Würzburg, Frankf”
About Hertz: 10.0 /10
Hertz service was good. The wait time to pick up the car was quite long, but there was a staff member to check the car upon return. Our car's windshield had a small dent from a rock, which was noted by the staff. Once the return process was completed, I received the billing statement a few days after returning home. The damage assessment was reasonable, good service.
About QEEQ: 10.0 /10

Adair Jonson

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Reviewed: Tue, Aug 25, 2015
About Hertz: 10.0 /10
Hertz at Munich Airport has many customers picking up cars, but the staff is very friendly and does not aggressively upsell. They upgraded us for free to a Volvo XC90 diesel, which has plenty of space. If you only have two pieces of luggage, it can seat seven people. It comes with a built-in navigation system with both Chinese and English subtitles; the English version is more accurate and has a wider search range. The car was brand new with excellent performance, providing a superb driving experience.
About QEEQ: 10.0 /10

Polly Spenser

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Reviewed: Tue, Oct 13, 2015
About Hertz: 10.0 /10
Just outside the airport gate, very convenient. The staff at the store speak excellent English, so communication is seamless.
About QEEQ: 10.0 /10

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Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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