The staff was very unprofessional, wasting my time, and incompetent. They answered my questions incorrectly. During my trip, I had an accident where I was rear-ended. The other party admitted full responsibility, and I recorded everything, including the other driver's license, insurance details, and contact information. When returning the car, I mentioned this and asked if they needed this information. The rental company said I should claim on the spot. How was I supposed to know the repair cost? They then charged me directly. This company is very irresponsible. Never choose them.
“Easy rental, helpful staff, clean car, very easy drop off.”
About Routes:9.7/10
The shuttle was small and we had to wait for 2-3 shuttles, we weren't pushy enough and a large group jumped the line and got on before us. Perhaps another shuttle at peak times? Staff helpful warning about speeding tickets and automatic photo speeding enforcement and buffer speeds.
“Great little Canadian(?) company. Would definitely rent from again.”
About Routes:10.0/10
Nice, friendly Canadians at the YYC location. Pickup time is closer to 10 minutes than 30.
About QEEQ:10.0/10
Price drop saved us some money. I was told that I may not see it until 2 weeks after the drop off date.
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