The rental company is quite small with limited staff, so the wait time is relatively long.

The car had invalid printed insurance. When I called Routes, they emailed me an invalid digital copy. I had to scrap my plans that day, took photos of the invalid insurance.

Worked fine.

Excellent service and very proffessionel by Danielle at the front desk.i'm very satisfait.

just a little bit like 12$ about .

Our car was broken in by breaking of a rear passenger window. Routes replacement and repair charge was ridiculous. Over $200 from estimates Plus they charged an administration fee of$50 apparently to fill out paperwork. Our insurance would not pay for the down time days or admin fees. Their “extra” insurance offered had a $1000 deductible. So nothing was covered. The extra fees after already being stolen from by the break in left a very bad feeling.

Like: Good value, professional service, timely and courteous.
Dislike: Not in terminal