The cleaning of the car was not good and we had a problem with the windshield washer, the water jet it wasn’t working and we had some problems with it in the trip.
The pickup location is far, there was no answer when I called to return the car, the place is hard to find, and customer service is unreachable. Very poor experience.
“The Reach Rental associate went out of their way to make the rental experience very smooth.”
About reach rental:9.7/10
Very good rental experience - was in communication with Ran both before pick-up and return - made the transition process on both ends very quick and effortless - much better then the traditional pick-up and return process from one of the Big rental agencies .I wish my rental car experience went this smoothly for all my rentals. Thanks!
Car wasn’t properly registered and I was pulled over by the police twice and threatened with a ticket each time. Car was eventually switched out but new car had bald tires that hydroplane in the wet and dry weather. I had to postpone and cancel destinations during trip. Gentleman that brought the vehicle to me and picked vehicle up was excellent.
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Customer Service
Good but it would be better!
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