Good

I purchased full insurance from Zuzuche while renting the car, but the rental company didn't accept the policy. After a long discussion, they agreed to accept a €1400 deposit and a €100 full-tank return deposit. When returning the car, the staff clearly indicated that the vehicle was in good condition and the tank was full, and that the deposit would be returned on the second working day. It's been almost a month since the return, but the €1400 deposit has not been refunded, and €77.29 of the €100 full-tank deposit has not been refunded either. Despite Zuzuche assisting in the investigation, there has been no feedback. I've used Zuzuche many times and have never been so disappointed. I hope for a prompt response.

Great as always...Sara is the best!

Bonne voiture, mais montant exagere de caution, y comprit plein dessence

Everything was fine until I went to pick up the car. I was told that I either paid 22 Euros a day for the full cover insurance or that I would have to put down 1000 Euros deposit that would be refunded in ‘about’ a week. I wasn’t comfortable with this and was told that I had to do one or the other to take the car. 1000 Euros is a lot of money to hand over so I reluctantly paid 22 Euros for the insurance as it was late and I wanted to get away. I later read on the T&C’s that if there is any damage to the car I would be liable to 1000 Euro excess which I understand but I could not find anywhere that it says you have to put 1000 Euros deposit down.