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+81 3-4578-4029
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From Chile
+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+64-99508740
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4700091271
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4700091271
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South Island

Reviewed: Thu, Feb 14, 2019
About Apex: 2.0 /10
The Queenstown branch is small with inefficient customer service, and there were long queues. We were attended by a young male staff member who was very unfriendly and had a cold demeanor throughout. When we had questions after picking up the car, we had to wait too long, causing our children to be exposed to the sun. When we urged him, he started pointing fingers at us while speaking. The online claims about Apex's poor attitude towards Chinese customers seem to be true. However, all the local people we met during our New Zealand road trip were very friendly.
About QEEQ: 10.0 /10

Relevant Reviews on Apex Queenstown Airport

Atwood Walsh

View more >
Reviewed: Thu, Feb 8, 2024
About Apex: 10.0 /10
Clear and straightforward, no issues. We were greeted by a Taiwanese lady at Queenstown Airport, communication was very easy.
About QEEQ: 10.0 /10

Kyle Amelia

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Reviewed: Sat, Feb 17, 2018
“South Island, New Zealand”
About Apex: 10.0 /10
Overall fine

View more >
Economy | Toyota Yaris or similar
Reviewed: Tue, Aug 25, 2020
About Apex: 7.0 /10
Apex provide a shuttle service from the airport to the pick up point in Queenstown. When we called for the shuttle to pick us up, no one answered the phone.
About QEEQ: 8.0 /10
During the booking process it wasn't made clear that insurance was provided by QEEQ, not the rental car company.

A.Peng

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Intermediate | Toyota Rav4 or similar
Reviewed: Mon, Apr 15, 2019
“Same as above”
About Apex: 10.0 /10
It wasn’t for this particular experience but for another incident that we had a lot trouble picking up the rental vehicle. This was in Gold Coast Australia. Our pick up time was at 4pm but we couldn’t arrive until 5:15pm. No one from apex was available because it has closed. We couldn’t pick up the car until the next day. It brought a lot of headache and anxiety. I do emphasize that when you book online for future reservations please make it in BOLD letters or an extra prompt indicating that we need to pay extra for after hour services and to indicate the time of your closing. That was a very unfortunate experience when we arrived at the parking lot to only find out it was closed and this was after we called 5 times without an answer.
About QEEQ: 10.0 /10

View more >
Economy | Toyota Yaris 2 Doors or similar
Reviewed: Mon, Apr 1, 2019
“good”
About Apex: 10.0 /10
all fine too bad I did not book with the directly. they would not have charged me anything for the Interislander ferry
About QEEQ: 10.0 /10

Pay for Car Rentals with Crypto

Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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