The counter is right inside Brisbane Airport. You go to the parking lot to pick up the car yourself. When returning the car, you just drop the keys in a box at the counter.
“All great except having to deal with europ car customer care centre in philipines.”
About Europcar:9.0/10
Call centre staffed in Philippines - no idea of local operation in Brisbane or vehicles etc... reluctant to transfer to local office.
Call centre advised that desk would be open til midnight as my flight was delayed. However internaltional desk was not staffed and had to go all the way to domestic terminal to collect car which added over 60mins. Wish I was told this could happen in advance.
Like: Got a 1.4lt turbo Golf automatic. A great little car, solid feel on the road and not bad economy. Dislike: Nothing. Quite happy with the rental.
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Customer Service
Relevant Reviews on Europcar Brisbane Airport
D.Huang
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View more >Genevieve
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View more >Maxine Commons
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View more >A.gibson
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View more >Dislike: Nothing. Quite happy with the rental.