Germany, Switzerland, Austria

Jared Swift

Germany

Reviewed: Thu, Oct 11, 2018

About Europcar: 6.0 /10

The wait time was quite long, you have to get a number first. There were a lot of additional charges. The app showed a cost of over 680 euros, but it ended up being over 1100 euros when picking up the car. It's been several days since I submitted a complaint to the rental company, but there has been no response.

1 days rental

Relevant Reviews on Europcar Munich Airport

Don Emmie

Germany

1 days rental

Reviewed: Tue, Nov 21, 2023

About Europcar: 6.0 /10

When picking up the car, the staff was quite impatient because he needed to leave at 3 PM to pick up his daughter. Moreover, the platform indicated that the car rental would cost over 300 euros, but the rental company actually charged 647 euros. Additionally, the 1500 RMB already paid on the platform could not be deducted from the bill, making it difficult to get reimbursed later. After calling customer service, they couldn't provide a clear explanation. To avoid affecting the visit, we had no choice but to rent the car, thereby bearing the cost ourselves. Furthermore, extending the rental via the app was not possible; it had to be done in person at the store, which was very inconvenient. As a result, we had to rush back to Munich overnight to return the car.

Nick Dickens

Germany

1 days rental

Reviewed: Tue, Sep 12, 2017

About Europcar: 10.0 /10

Very convenient and great!

About QEEQ: 10.0 /10

Marcia McCarthy

Germany

1 days rental

Reviewed: Sun, Oct 11, 2015

About Europcar: 10.0 /10

The store is right at Munich Airport T2 counter. It's easy to find following the signage after you get off the plane. The shop is right next to SIXT. The green logo is very eye-catching.

About QEEQ: 10.0 /10