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From Chile
+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4309181180
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4309181180
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Reviewed: Wed, Nov 29, 2023
About Budget: 2.0 /10
This company is really terrible. The service attitude is awful. When borrowing the car, they were dismissive, and during the car return inspection, they asked me to leave the keys and said they would inspect later. How would I know if they would record some scratches and blame it on me? I had to insist on being with them during the inspection, which they were reluctant to do, and then they made me wait! During the inspection, they found a very tiny paint chip that I didn't capture because of the angle and the dark parking lot. They also pointed out many hidden damages (I think they know exactly where the damages are because they only check if you've taken photos, not the dates). Luckily, I had taken photos of everything, so they couldn't say much. After returning the car, they didn't email me the inspection report. Two weeks later, they charged my card 400+ euros, and then another 700+ euros – one claimed to be a fine (but didn't provide any documents) and the other for a late return (even though I provided my flight details showing I was at the gate). A month later, they charged another 600+ euros without explaining what it was for. This car rental company in France is absolute garbage. There was also a time when the car had issues, and changing the car took from morning till 4 PM, wasting my whole day. Other locations asked questions and then claimed they had no cars. Finally, they found an excuse that I needed to go to the original pickup location to change the car, which took over 2 hours to return to Charles de Gaulle. Utterly ridiculous. If you rent from AVIS at Charles de Gaulle Airport, be very cautious; it's a huge scam!

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