great car - but I felt well and truly screwed by goldcar

The whole process was so smooth and the lady at the Goldcar desk on pick was really friendly and helpful. Thank you so much.

We waited over an hour to have a member of staff attend to us during pick up. When I finally had someone they were nice but weren’t clear on anything at all really. The car wasn’t anything like the car we were promised and it was due a service and oil change. That alone is disgraceful to allow someone to hire your car without it being up to standard. When returning the car my wife asked for help and was completely ignored. We were only trying to drop off the car so that kind of response is just not on. Poor all round.

Car was spot on. Staff at the counter was friendly, helpful and quick. Car was a bit scratched but other than that it was good condition. Overall I'm very satisfield with the service :)

Car was spot on. Staff at the counter was friendly, helpful and quick. Car was a bit scratched but other than that it was good condition. Overall I'm very satisfield with the service :)

They said 75 euros for full car insurance so I agreed but ended up charging me 220 for 2 days car rental. Total exploitation never rent with gold car again in my life. I thought the 220 was for holding amount on my credit card

Staff member was helpful and spoke good English. Cat was a brand new Citroen. Good service