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From South Korea (Domestic calls only)
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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8705077330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8705077330
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Reviewed: Tue, Nov 21, 2023
About Europcar: 6.0 /10
When picking up the car, the staff was quite impatient because he needed to leave at 3 PM to pick up his daughter. Moreover, the platform indicated that the car rental would cost over 300 euros, but the rental company actually charged 647 euros. Additionally, the 1500 RMB already paid on the platform could not be deducted from the bill, making it difficult to get reimbursed later. After calling customer service, they couldn't provide a clear explanation. To avoid affecting the visit, we had no choice but to rent the car, thereby bearing the cost ourselves. Furthermore, extending the rental via the app was not possible; it had to be done in person at the store, which was very inconvenient. As a result, we had to rush back to Munich overnight to return the car.

Relevant Reviews on Europcar Munich Airport

Derrick Mond

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Reviewed: Tue, Jun 11, 2019
About Europcar: 2.0 /10
We picked up the car at Munich Airport. After we declined the offer for a larger car and additional insurance, the staff gave us the keys and told us to find the car ourselves. The instructions were unclear, and we spent a very long time looking for it.

Audrey Turner

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Reviewed: Sun, Aug 11, 2019
“Munich-Berchtesgaden-Munich-Switzerland”
About Europcar: 8.0 /10
Pretty good
About QEEQ: 8.0 /10

May Juliana

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Reviewed: Tue, Dec 20, 2016
About Europcar: 10.0 /10
Not bad, the car is very new.
About QEEQ: 10.0 /10

Eugene Priestley

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Reviewed: Thu, Oct 8, 2015
About Europcar: 10.0 /10
The young man at the airport branch was very nice and patient. My English is poor, but he used Google Translate to help me understand him. Since I had already purchased full insurance from the company, there was no push to buy additional insurance. It was a good experience.
About QEEQ: 10.0 /10

Camille FitzGerald

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Reviewed: Sun, Aug 23, 2015
About Europcar: 10.0 /10
The staff spoke some English, so communication was not an issue.
About QEEQ: 10.0 /10

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