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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7742739331
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7742739331
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A Long Trip Around England and Scotland!

Reviewed: Mon, Jan 21, 2019
About Alamo: 2.0 /10
1. The store did not provide the specified car model and did not offer a similar type; 2. They made me purchase full insurance without informing me, even though I had already bought supplemental insurance on Zuzuche. The rental company did not give a reasonable response after I raised a complaint; 3. Less than 200 kilometers after picking up the car, the antifreeze alarm went off. We had to wait for assistance, disrupting our trip and forcing us to book new hotels, making the four of us lose 4,000 RMB; 4. After 1,000 kilometers, the AdBlue warning light came on, making our journey stressful; 5. All complaints to the rental company received no effective responses, and they were unreasonable.

Relevant Reviews on Alamo London Heathrow Airport

Booth Whittier

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Reviewed: Fri, Jun 28, 2024
About Alamo: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Cora Caroline

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Reviewed: Sun, Feb 25, 2024
About Alamo: 10.0 /10
Convenient, friendly, and attentive
About QEEQ: 10.0 /10

Ogden Gard(i)ner

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Reviewed: Tue, Jun 18, 2024
About Alamo: 8.0 /10
Quite satisfied
About QEEQ: 10.0 /10

Rosalind Wilmot(t)

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Reviewed: Sun, Jul 21, 2019
About Alamo: 6.0 /10
I don't understand why after completing the paperwork, we had to wait for someone to bring us the car. When I asked, someone checked and said only a Kia Stinger was available. Further inquiries were met with impatience.

View more >
Small SUV | Nissan Qashqai or similar
Reviewed: Sat, May 18, 2024
“Quite bad experience with Alamo that try to sell/upgrade car type and finally get the manual car.”
About Alamo: 7.0 /10
First, the instruction to get the car from airport has no detail. I have to ask few people to get to the bus stop to the rental car (Heathrow airort terminal 2) Second, the staff do not have the model I rented (Nissan Qashqai Automatic). He try to sell the larger car (Manual transmission which I can drive). But the upgrade price is much higher than I have to pay for the Nissan Qashqai, so I decide to get the similar car that I booked. So finally I got the Vauxhall Grand Land manual transmission. I feel sort of tricky that they do not have the model I booked the car and prrovide the lower car type (manual) to me. I also talk to my friend about this, he also got the similar problem from Alamo that can not provide the model he book annd the staff try to sell the upgrade to other model. Third, I did use the road side assistant due to flat tyre. The response is quick and professional.
About QEEQ: 10.0 /10
I like price drop protector.

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