Overall good, but some staff members have a rather poor attitude and can easily mess up pre-confirmed emails.

The reception desk was easy to find, and the staff appeared promptly. We arrived a bit early, and since it was midnight, there was no one to assist us initially. However, right at 12:30, someone came to help us. Overall, the efficiency was acceptable.

The staff were very friendly and attentive

The car pickup process was fine, but when I went to return the car at the agreed time and place, there was no staff to assist us. We couldn't get through on the phone, and when we finally did, they were extremely unhelpful and told us to wait. After an hour, they instructed us to leave the car in the parking lot and the keys at the front desk, without completing any formalities. After returning home, I received a call demanding I pay for the parking fee. Even though 200 baht isn’t much, it felt very unreasonable. Overall, it was a very unsatisfactory car rental experience. I would advise against renting from Thai Rent.

Great service