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Search for AVIS Car Hire in Los Angeles
Reviewed: Tue, Apr 3, 2018
About AVIS: 2.0 /10
This company is so unfair! Arrived at LAX on the 22nd and waited in line for an hour and a half. I reached the airport at 11 PM... got the car around 1 AM... the car looked new, a red Mustang 5.0, made me feel the wait was worth it! On the 23rd, around 8 PM, I parked the car to go for dinner, and when I came back at 9:30 PM, the car broke down... couldn't shift gears at all! Called them, they said they would send a tow truck and bring a new car to our place, which seemed reasonable, so we waited for the tow truck! By midnight, they told us it wasn't coming, the tow truck company refused the job, and asked us to leave the car and be present the next day for towing. (The first time they told us to leave the keys inside and just go.) They didn't even inform us what time the tow truck would come the next day... after negotiating with the parking lot for a while, they allowed the car to stay overnight... the next day around 1 PM, the tow truck finally came and swapped our car for a yellow Mustang 2.3. Our whole day was ruined... and they refused to compensate us. This was a horrible experience!!!

Relevant Reviews on AVIS Los Angeles International Airport

Porter Wyclif(fe)

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Reviewed: Tue, Apr 29, 2025
About AVIS: 10.0 /10
Efficient and well-organized
About QEEQ: 10.0 /10

Otis Joe

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Reviewed: Fri, Apr 25, 2025
About AVIS: 2.0 /10
Poor vehicle condition; the car couldn't start during the trip, and they only provided jump-starting service. I had to take the risk of driving over 100 kilometers to exchange the car. The company showed no apology or compensation for the inconvenience and loss caused to the customer.
About QEEQ: 10.0 /10

Charlotte Birrell

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Reviewed: Mon, Apr 21, 2025
About AVIS: 2.0 /10
The queue was extremely long, waited for two hours, which was a huge waste of time. Can't the rental company open more counters?
About QEEQ: 10.0 /10

Jeff Cronin

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Reviewed: Tue, Apr 15, 2025
About AVIS: 10.0 /10
The overall service is quite good, and there was no hard selling of insurance.
About QEEQ: 10.0 /10

Marian Jessie

View more >
Reviewed: Wed, Apr 9, 2025
About AVIS: 10.0 /10
Easy to communicate.
About QEEQ: 10.0 /10

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7717521127
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Service Code#7717521127

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