The car I received was very old, covered in scratches and with a total mileage of 139,000 kilometers. I asked the rental company to change the car, but they refused. I reluctantly drove it on the road; fortunately, during the 4 days of rental, the car didn't break down, although the power was somewhat insufficient. The air conditioning worked well though. Overall, the service was mediocre. I suggest not using cars with a mileage of 140,000 kilometers for rental services anymore.

Good

1. From the easyrentcars my request about 2 child seat was confirmed, but in the place no. It's good because we saved money for it, but it's not normal. 2. The deposit was taken doesn't matter that we paid full insurance

The same cost for full insurance as in rental? Why not cheaper?

I still haven’t received the THB 5000 deposit refund. I expect The refund should be immediately after the car return instead of waiting 2 weeks as the staff mentioned to me. That’s not so beneficial to customers. Also, the car should be ready 1 hour before the car pick up time, instead of black facing customers asking customers waiting.

EasyRentCars did a good job confirming the car reservation for me. However, I would expect faster turnover instead of chasing a few times by me.

It will be very helpful if customer can keep the unused day for the next trip in case the customer have any urgent matters.

Same as above.