Vancouver - Seattle

A $99 CAD refueling fee upon return is very expensive. They charged $612 CAD at pickup including a deposit, and another $423 CAD after return. I complained to Zuzuche, but no response yet.

Very satisfied

Very smooth

Good service with high efficiency.

Like: Price paid at reservation was a much better value than other car rental choices.
Dislike: When we went to pick up the car which we had prepaid for the clerk was going to charge us an additional $200+ as a drop off charge. It was only my protest that caused her to check with her manager who waived this charge. As this was not even mentioned in the prepaid reservation I was shocked to first hear of it at pickup. This needs to be addressed in future rentals and it is an absurd charge. No one should have to pay that especially when you are quoted a specific cost for your total trip and prepay it.