The African-American lady managing the vehicles at the San Francisco airport had a biased attitude. She smiled at white customers but gave me, an Asian girl, a very old car without Bluetooth support. Feeling cheated, I requested a change and was then given a 2018 GMC. Additionally, I was forced to buy personal insurance, which they claimed was required by California law.

Very good, the staff were friendly.

The rental company added about $140 in taxes at the counter. On the day of rental, there were many customers, and the company tried to substitute a small SUV for the mid-size SUV I had booked.

There was a bit of a line when picking up the car at San Francisco Airport, waited for about ten minutes. The car was in good condition with a decent selection of models. Returning the car near Los Angeles Airport was very convenient and quick, just checked the engine start and general condition, took only three minutes. Overall, this car rental company is pretty good.

Our experience with Alamo was very positive - check-in process was quick and easy. During our drive down the Pacific Coast Highway, a small rock cracked our windscreen. Thankfully, the included insurance covered the damage and we didn't have to pay any extra.

This was my first booking on Easyrentcars and I will definitely use this platform again in the future. Prices were cheaper than other platforms and the booking process was easy.