They added many insurances without saying anything, even though I had already bought them on the domestic platform! The store staff didn't inform me, and the rental agreement was hard to understand. They didn't charge any fees at that time, only pre-authorized. After returning the car and boarding the plane, I received the charge notification via SMS several hours later, after the flight had landed!
I was duped by the assistant who sold me additional breakdown cover without me knowing about it. I did sign the contract, but did not see that she had added this , despite the fact that I made it clear that I did not want / need any extras
About QEEQ:8.0/10
The customer service response was quick but not helpful
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