Thai Rent A Car BANGKOK SUVARNABHUMI INTERNATIONAL AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Adelaide Rayleign

Thailand

Reviewed: Sat, Apr 7, 2018

About Thai Rent A Car: 2.0 /10

I will never use this car rental company again, ever in my life. We arrived to pick up the car around 2 PM, initially they said they would upgrade us to a Prius, but later said there was a mistake and gave us an old Altis. When we said the car was too old and requested a change, the staff handed us a paper and said if we had any issues, we could file a complaint, but they couldn’t help us change the car. They said we could cancel if we didn’t want to rent it. We had booked the car 7 days in advance, and being told there was only one available was really disappointing. I dread to think how they would handle it if something went wrong.

Thai Rent A Car

Bangkok Suvarnabhumi Airport(BKK)

Bangkok

Thailand

1 days rental

Relevant Reviews on Thai Rent A Car BANGKOK SUVARNABHUMI INTERNATIONAL AIRPORT

Ira Julia

Thailand

1 days rental

Thai Rent A Car

Bangkok Suvarnabhumi Airport(BKK)

Bangkok

Thailand

Reviewed: Mon, Apr 16, 2018

About Thai Rent A Car: 2.0 /10

The service attitude is very poor. They act like they don't care and the car delivery was late. Overall, the service was terrible, especially the Chinese-speaking receptionist who seemed to have a bad attitude.

Bowen Carroll

Thailand

1 days rental

Thai Rent A Car

Bangkok Suvarnabhumi Airport(BKK)

Bangkok

Thailand

Reviewed: Tue, Feb 27, 2018

About Thai Rent A Car: 2.0 /10

We arrived at the car rental office a little after 9 PM and waited for over an hour. Meanwhile, the nearby Yesaway had already processed three or four groups. We were still waiting. We asked the staff if we could extend the return time from 4 PM to 5 PM, but they refused, citing that the downtown office closes at 4 PM. However, we later saw in the contract that the downtown office actually closes at 5:30 PM. The staff were very irresponsible.

Renata Oliver

Thailand

1 days rental

Thai Rent A Car

Bangkok Suvarnabhumi Airport(BKK)

Bangkok

Thailand

Reviewed: Wed, Feb 18, 2015

About Thai Rent A Car: 2.0 /10

The car pickup process was fine, but when I went to return the car at the agreed time and place, there was no staff to assist us. We couldn't get through on the phone, and when we finally did, they were extremely unhelpful and told us to wait. After an hour, they instructed us to leave the car in the parking lot and the keys at the front desk, without completing any formalities. After returning home, I received a call demanding I pay for the parking fee. Even though 200 baht isn’t much, it felt very unreasonable. Overall, it was a very unsatisfactory car rental experience. I would advise against renting from Thai Rent.