Highway 1 San Francisco to San Diego

It was okay

When picking up the car, they initially tried to sell me an extra insurance for $10 a day. I had already purchased full coverage in my home country and clearly declined their offer. However, the white male attendant insisted I buy road assistance insurance, claiming it wasn't included in my plan. Since the English description looked like third-party liability insurance and he said it was mandatory, I had no choice but to buy it. Later, the pre-authorization turned into an actual charge of over $400. Spent the New Year negotiating this with customer service. Very poor experience. If your English isn't good, just say 'No' and don't pay extra.

No queue, car is easy to drive

Since we picked up the car at 9 PM, there were fewer people, and we didn't have to wait in line. They only asked if we needed GPS because we had full insurance, and then it was done.

Excellent service. Initially had some issues, but they were resolved well through communication.