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00308 491 0209
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Live chat Email us Service Code: 9498268332
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9498268332
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Reviewed: Sat, Aug 25, 2018
About Hertz: 2.0 /10
When returning the car, we were required to fill up the tank. After doing so, the fuel gauge still didn't show full, and they charged us without explanation. Fortunately, we noticed and went back to dispute it. We took the staff to the gas station, filled the tank again, and the gauge still showed one bar less, causing us to waste money on extra fuel, as the automatic machine didn't give change. Going back again for a refund wasted a lot of our time.

Relevant Reviews on Hertz ROME FIUMICINO AP

Norman Garcia

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Reviewed: Sat, Jun 22, 2019
“Rome - Naples - Florence - Rome”
About Hertz: 8.0 /10
The counter staff were quite friendly, their English level was good, and they even personally assisted with the car pickup.
About QEEQ: 8.0 /10

Wordsworth Alcott

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Reviewed: Wed, Aug 16, 2017
“Rome-Sky City-Siena-Florence-Pisa-Cortina-Venice”
About Hertz: 10.0 /10
Rented at the Rome airport location, it was quite crowded. They had self-service ticketing, the order was well-maintained, and we got a free upgrade to an Audi A3.
About QEEQ: 10.0 /10

Tom Cotton

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Reviewed: Tue, Nov 8, 2016
About Hertz: 6.0 /10
The parking location at the airport is on the top floor of a parking structure next to the terminal, which was hard to find. However, the environment inside was decent but the service was mediocre. I had already bought insurance online and they didn't ask much, probably due to the language barrier, they went ahead and added full insurance without my consent, costing me an extra 600 RMB. I tried to submit a complaint and get a refund from Hertz, but there was no resolution. Bad experience.
About QEEQ: 8.0 /10

Edwiin Bright

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Reviewed: Tue, Jul 22, 2014
About Hertz: 10.0 /10
Hertz provides excellent service. They immediately replaced the vehicle according to our needs, and the vehicle condition was also very good!
About QEEQ: 10.0 /10

p.lounder

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Intermediate | V60 Sw Winter or similar
Reviewed: Sun, Sep 22, 2019
About Hertz: 7.7 /10
Wait for picking up car was 2 1/2 hours It was busy but lacked systemisation.
About QEEQ: 10.0 /10

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