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Live chat Email us Service Code: 5810519112
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Search for GREEN MOTION Car Hire in Edinburgh

Mixed Feelings

Reviewed: Mon, Sep 30, 2019
About GREEN MOTION: 7.0 /10
The wait for collection was appalling spent over an hour with nowhere to sit and be comfortable, they did not accept your insurance for the car so we felt we were pressurised and intimidated to pay an extra excessive amount to carry on with the rental. They did upgrade the car but that was because we were not happy with the situation. Also there were other people in the same situation and they also were not happy with Green Motion.
About QEEQ: 10.0 /10
Overall booking with Easyrentcars was pleasant until we actually got to the pick-up point, then it all went wrong (see comments opposite). When I communicated with your customer service they were certainly on the ball and keeping in touch with e-mails constantly, and we still have dialogue with you trying to resolve this dispute and look forward, hopefully for a good result.
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Mini | Fiat 500 or similar

Relevant Reviews on GREEN MOTION Green Motion servicing Edinburgh Airport

View more >
Special Van | Ford Transit or similar
Reviewed: Tue, Jan 28, 2025
“Not fantastic”
About GREEN MOTION: 5.0 /10
Ordered a transit van but given a Toyota Proace - significantly smaller and almost not fit for the purpose I hired for. Counter agent demanded I fill out a positive review of his service before giving me the van keys… only then to give me keys for a significantly smaller van than I ordered. Not impressed.
About QEEQ: 10.0 /10

J.Banks

View more >
Compact | Volkswagen Golf or similar
Reviewed: Wed, Feb 28, 2024
“Service with a smile”
About GREEN MOTION: 10.0 /10
Car was as expected for the size requested
About QEEQ: 10.0 /10
Nothing to say here

Scott Watters

View more >
Medium SUV | Honda CR-V or similar
Reviewed: Sun, Jan 19, 2020
“Great”
About GREEN MOTION: 10.0 /10
Yes. Brand new car was provided. Staff were excellent.
About QEEQ: 10.0 /10
App is very easy.

J

View more >
Medium SUV | Honda CR-V or similar
Reviewed: Fri, Jun 7, 2019
“The hard up-sell is embarrassing”
About GREEN MOTION: 8.3 /10
They do everything they can to get more money from you.
About QEEQ: 8.0 /10
Stop using companies that up-sell.

View more >
Economy | Volkswagen Polo or similar
Reviewed: Tue, Jun 4, 2019
“Total Failure and Insurance Fraud”
About GREEN MOTION: 2.0 /10
Total Failure. Vehicle was collected in the pouring rain and we had to trust that there was some damage on the plastic lip under the bumper. When the vehicle was returned there was apparently more damage to this plastic lip at the bottom of the bumper in the form of a 45mm scratch. I cannot see how anyone could distinguish the difference between what was apparently there already, which was not visible, and what is claimed has happened since the vehicle was in my care. I am certain that no damage occurred to the vehicle whilst it was in my care. Out of interest I phoned Kia in Edinburgh to see if the £277 which Greencar are claiming for this addition damage to the already damaged front plastic bumper lip was reasonable. The price for this component is £22.59p This is simply insurance fraud and I am currently taking legal advice for which i shall be claiming my costs unless the £200 of my excess returned to me immediately.
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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5810519112
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Service Code#5810519112

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