I've rented from Hertz several times, and each time was very smooth with no issues. The service is very professional, and the process is simple and user-friendly. Bravissimo!
Due to communication issues between Zuzuche and Hertz, I didn't get the car at all. I waited for two hours and had to rent a manual vehicle from Europcar at a higher cost. Extremely dissatisfied with the service provided by Hertz and Zuzuche!
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